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Privacy and Data Protection Policy

Bown Enterprises Limited respects your privacy and will treat all information confidentially.

Collecting and storing data
We require certain personal information when you make a purchase, request a sample, order or quotation. 

The data collected includes contact names, addresses, telephone numbers, e-mail addresses.

This Data information is stored on secure servers and is not stored outside the UK. No Data will be passed on to third parties, apart from information needed in the process of arranging a sample or an order.

Use of your personal information
We will use the information provided for the following purposes:

  1. To process orders, enquiries and sample requests.

  2. To contact you about new products, special offers/promotions and services via e-mail, unless otherwise requested to do so. If you do not wish to receive marketing information from Bown Enterprises Limited via post or e-mail, you need to contact our Data Protection Officer in writing requesting your details are removed from our mailing list.

Website

Any information given by you via our on-line enquiry system is voluntary and will only be used to process orders, enquiries and sample requests. 

Credit/debit card payments
All credit and debit card payments are processed via the Sage Pay Card Payment secure website by a member of our accounts team. No card details are stored by Bown Enterprises Limited either digitally or manually.   

Bown Enterprises Limited is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Deletion or amendment of contact information
You may request your personal data is deleted or amended at any time by contacting our Data Protection Officer in writing. There will be no charge for this service.

The DPO officer is:-

Philip Klieve – Sales Manager

We reserve the right to amend the above at any time and the policy does not form any part of a contractual agreement with Bown Enterprises Limited